Crowne Plaza Geneva by IHG

1. Very good facilities 2. Well connected with the centre of Geneva by local transport. 3. Hotel provided us with day travel passes for the duration of stay which could be used to use public transport and boat rides for free ( an excellent gift we did not expect). 4. Friendly helpful staff. 5. Free shuttle service to and from the Geneva airport. 6. On the first day a small room with a foukd smelling toilet was provided. The staff earnestly changed the room which took some time and we were given a better room. Excellent customer care.

We liked the location. It is very close to the airport and car hire operations. The breakfast staff were efficient and there was a large variety of food to pic from. The room was well equipped, quite and comfortable. Tea and coffee was provided in the room. The staff are all very helpful and responsive and multi-lingual. I think the biggest asset at this hotel are the staff.

There was a problem in that my friend and I booked a room specifically stating twin beds with Booking.com, but when we arrived there were none. Recognsing that this was an issue between booking.com and Crowne, a manager upgraded us to a suite meaning we did not have to share a double bed.

Good breakfast lots of variety.

Friendly and helpful staff from the receptionist, cleaning service, shuttle driver, and even the bellboy. Loved they speak multi languages. The shuttle service from the hotel to the airport and vice versa is so convenient. Rooms are comphy and with plenty of space. Air conditioning was good. They have a bus stop right by the hotel that takes you to the heart of geneva and back.